Hiring Event for RCA's Mission Center
2560 Renaissance Blvd, King of Prussia, PA 19406
Select your Date Preference Below

Hiring Event Details:

• Dates/Times: Tuesday, December 7th (10am - 4pm) OR Wednesday, December 8th (1pm - 7pm)
• Location: 2560 Renaissance Blvd, King of Prussia, PA

What to Expect/How to Prepare for Hiring Event:

• Qualified job seekers should RSVP using the form on this page.
• Please bring a hard copy of your resume (even if you've already applied online).
• Face masks are always required.
• Interviews are not scheduled ahead of time (unless you've previously spoken with a recruiter) so stop by anytime on the date of choice between the hours listed.
• Candidates will be interviewed in the order they arrive.
• Candidates are required to complete and pass a basic computer skills assessment as the first step in the interview process.
• In some cases, candidates will be interviewed by 2-3 RCA employees, so please be prepared to be at the event for approximately 30-60 minutes.

Intake Coordinator Job Benefits:

• Eligible for bonus compensation after first 2-3 months of employment. You can make up to $62K in your first 12 months with high quality of calls and accuracy of documentation.
• Medical/vision/dental/disability/life/pet insurance, PTO, Tuition Reimbursement, & more
• This position is designed for career growth
• In office for first 2 months (including 3 weeks of training) then the role transitions to hybrid (3 days in office, 2 days remote)

Contact Us

If you have any questions or if you can't make it to the hiring event but still want to apply, email our Talent Acuisition Specialist, Noel Bernardyn, at [email protected] and mention "Hiring Event" in the subject line.

Intake Coordinator Job Details:

The Intake Coordinator (also referred to as Associate Treatment Advisor) works in the heartbeat of Recovery Centers of America (RCA), our Mission Center. The Addiction Treatment Intake Coordinator is the first point of contact for someone looking for help for themselves, a loved one, or current patient. They call 1-800-RECOVERY and you’re there with empathy, creativity, high-spirits, and a drive to find help for the person in need within one of RCA’s addiction treatment facilities and/or provide resources that will help someone work towards a healthy life in recovery.

Addiction doesn’t stop and neither does our Mission Center. We’re here 24/7.

• Day Shift (must be able to work both weekend days)
• Night Shift (3:30pm – midnight + at least one weekend day)
• Upcoming Start Dates: insert if available

Specific Responsibilities:

• Promptly receives and processes inbound interactions via phone, email, chat &/or social media channels & answers general questions, triages calls, &/or provides resources and information upon request of the contact
• Comforts, motivates, & inspires potential patients to accept help and successfully intervenes, as needed
• Pre-screens patients for treatment, identifying psychosocial, mental health & medical issues
• Ensures intake documentation is accurate
• Assesses facility & bed availability based on patient needs and schedules logistics for admissions
• Verifies insurance, processes payment, schedules the patient at the facility, & prepares patient for their recovery journey

Who You Are:

• Creative, focused
• Detailed-oriented & takes initiative
• Expresses empathy & patience
• Curious learner, phenomenal attitude, & high energy
• Ability to mirror people & carry a conversation
• Competitive, accountable, professional
• Multitasker with unmatched work ethic
• Relentless mental health advocate

Minimum Qualifications:

• 2 years of professional experience in customer service, healthcare, or sales (previous experience in an intake or admissions environment preferred but not mandatory!)
• Bachelor's Degree preferred
• Proficiency in Microsoft Office. Salesforce experience preferred

"I like working for RCA because I want to help people realized there is better way of life out there. I am also in recovery my self I want to be an example for the patient’s that call in so they know recovery works. I also want to be an inspiration for them so they can be better do better and end the stigma that comes along with it. I never imagine my life being clean and sober I thought I was destined to be an addict. But here I am helping saving one millions lives one neighborhood at a time!" - Inayda M, Current RCA Mission Center Employee

About RCA

Recovery Centers of America (RCA) was founded with the mission of saving millions of lives from the disease of addiction. RCA is growing, and currently has 15 facilities offering best in class, evidence based inpatient, outpatient and medication-assisted addiction treatment. Our clinical expertise, modern facilities and expansive list of services are highly respected in the addiction treatment industry. RCA believes patients who are treated well get well sooner and stay well. We treat every patient with dignity, discretion, and respect. 

By joining RCA, you are committing to helping millions of people successfully start and continue their recovery journey, supporting and educating their loved ones, and making a difference in the communities we serve. The team at RCA is comprised of the most dedicated, compassionate, and hardworking people you’ll find, and RCA is dedicated to providing each team member a supportive career with meaning, growth opportunities, and a comprehensive benefit package. Find our more at www.recoverycentersofamerica.com/careers-at-rca.